Frequently Asked Questions
Everything you need to know about the product and billing. Can't find the answer you're looking for? Please chat to our friendly team.
For Sellers
How do you ensure buyers leave reviews?
Our network consists of vetted, high-quality buyers. We hold payouts in escrow until the buyer successfully submits the review URL and a screenshot of the approved review on the marketplace.
Are the reviews guaranteed?
While we have a near 100% success rate, marketplaces can occasionally remove reviews. If a buyer fails to complete the process or their review is removed within 30 days, we automatically refund that claim to your account.
Can I target specific keywords?
Yes! When creating a campaign, you specify exactly which search terms the buyer should use to find your product, ensuring you rank higher organically for those specific keywords.
For Buyers
How do I get paid?
Once you purchase the item, submit the order ID, and later submit the review screenshot, our team verifies it. Funds are then released to your registered payment method within 48 hours.
Do I have to pay for the product upfront?
Yes, you purchase the product normally on Amazon or Etsy to ensure it registers as a Verified Purchase. You are then reimbursed for the product cost plus your commission upon review verification.
What if the seller cancels the campaign?
Once you claim a deal, the funds for that specific claim are locked. The seller cannot cancel your specific claim as long as you complete the purchase and review within the required timeframes.
Still have questions?
Our support team is available 24/7 to help you with your campaigns or claims.
Get in touch